Our services

Program and Project Management

  • Information technology is experiencing a fundamental change in recent years. The industry is constantly introducing new technologies and keywords, such as cloud computing, big data, artificial intelligence, Internet of Things, social media and IT-security. Building on this, new products, services and solutions are introduced to the market. All of this confront the companies in the information, telecommunications and media sector to reposition themselves constantly within the framework of an intensified international competition.

    Hafner IT-Solutions supports you by providing precisely fitting management resources with high IT and industry expertise, certainly solving the critical and complex tasks. We organize your projects so they are implemented cost-effectively and smoothly within the planned time frame. To achieve this, we are not afraid to take an unconventional approach.

    Our core competences are
    • Transition & Transformation
    • Migration
    • Data Centre Move

Service Management (ITSM / ITIL / COBIT)

  • Hafner IT-Solutions GmbH offers comprehensive IT service management, covering the entire ITIL service lifecycle from strategy and design through transition to operation and continuous improvement. Since 2010, our clients have relied on our professional consulting services for the implementation, evaluation, and adaptation of ITIL processes within their organizations. Together, we combine our clients' expertise with our implementation capabilities to develop customized process and service management solutions.

    Our extensive expertise spans the various areas of the ITIL v4 framework.

    In ITIL Service Strategy, we support companies in developing long-term IT strategies aligned with their business objectives. We help you define clear goals and develop an effective strategy that maximizes the value of your IT services.

    In ITIL Service Design, we work closely with you to create customized IT service designs tailored to your specific business requirements. We emphasize a holistic approach that considers both technical and business aspects.

    With ITIL Service Transition, we guide you through the process of implementing new or modified services. We ensure a smooth transition by guaranteeing that all changes are effectively tested, implemented, and put into operation.

    During the ITIL Service Operation phase, we offer comprehensive support for the day-to-day operation of your IT services. We monitor and manage your IT infrastructure to ensure high availability, performance, and security for your services.

    In the area of ITIL Continual Service Improvement, we focus on establishing continuous improvement processes. We regularly analyze the performance of your IT services, identify areas for improvement, and support you in implementing continuous improvement initiatives to continuously increase the value and efficiency of your IT services.

    In addition to these core competencies, we also offer expertise in IT Service Continuity Management to ensure business continuity in crisis situations or during technical outages. We help you develop robust plans and processes that minimize risks and enable rapid recovery of IT services after an outage.

    Through our holistic approach, we support companies in optimizing their IT service processes, increasing service quality, and building an efficient IT organization.

Interim Management

  • A successful company is a precise interaction of material, technology, structure and above all: their employees, their knowledge and their abilities. Good management therefore requires far more than data, facts and statistics. A holistic approach is required, which takes into account the individual requirements of the company with a lot of sensitivity.

    We at Hafner IT-Solutions accompany you on your way to a highly profitable, powerful and nevertheless human company. We solve difficult management tasks in transformation situations and deliver results when it matters - safely and quickly. Our interim managers are tailor-made to the respective challenges. They are experienced general managers, project and change managers, and result-oriented doers.

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    We are looking forward to a good cooperation.

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